 |
||||||||||||
 |
 |
 |
 |
 |
 |
 |
||||||
 |
 |
 |
 |
 |
 |
 |
 |
|||||
 |
 |
 |
 |
 |
 |
|||||||
|
How do I buy from Urban Retreat? 1. Hours of operation. We are open on Wednesday, Thursday, and Friday from 10am - 2pm, Saturday from 10am- 4pm, and Sunday from 12pm-4pm. It helps to take measurements of your room in advance and bring the dimensions with you on your first visit. Be sure to measure all entryways, elevators, and up all staircases for delivery purposes. 2. Come to our warehouse and pick out your furniture. The fun begins! You will be welcomed into the warehouse and shown our amazing wall of comparables where you will see the reason for your visit – SAVINGS!! Next, we’ll sit you down with our manufacturers’ catalogs, fabric and finish samples. You can see first hand the quality of the manufacturer’s furniture by looking at the samples we have on the floor. 3. Place your order. Make sure you have made up your mind. Urban Retreat has a no returns policy. Once you place your order we ask for a 50% deposit, the remainder to be paid before delivery. The manufacturer gets busy on your order and you can expect your order to be ready for shipment within 6-8 weeks from the time it is placed. The waiting period depends on the manufacturer. Also, expect an additional 2-3 weeks for freight delivery. Customer pick-ups can be arranged or we can schedule a delivery to your home for a separate fee. 4. Wait patiently! We know you will be eager to receive your new furniture, but please be patient. We ask that you refrain from calling Urban Retreat until the 8th week after your order has been placed. Once the order has been received by our local delivery company you will receive a call to schedule delivery. Remember, their fees are separate from the furniture and need to be paid directly to the delivery company.
|
 |
||||
 |
Location: 11409 Sunset Hills Road, Warehouse H, Reston VA 20190 | Phone: 703.689.3404 |
 |
||
 |
||||
 |
|
|
|
|